The courses of Academia Força Digital, in person or on the e-learning platform. Every course can be tailored, using your company’s own documents and processes.
Word: professional documents
Formatting, company templates, automatic tables of contents, reviewing and sending documents ready to be signed.
Level: Beginner and intermediate9 hours
Excel: fundamentals
Well-organised sheets, essential formulas, conditional formatting and day-to-day control sheets.
Level: Beginner9 hours
Excel: analysis and pivot tables
VLOOKUP and XLOOKUP, pivot tables, management charts and reports that update themselves.
Level: Intermediate12 hours
Advanced Excel: automation
Power Query, several data sources, simple macros and control dashboards for management.
Level: Advanced12 hours
PowerPoint: presentations that convince
Structuring the message, branded templates, clear charts and how to hold the room.
Level: Beginner and intermediate6 hours
Email and calendar with Outlook
Inbox under control, rules, folders, signatures, shared calendars and meeting scheduling.
Level: All levels6 hours
Teamwork with Teams
Channels, shared files, versions, meetings and recordings, without losing documents along the way.
Level: All levels6 hours
Power BI: management dashboards
Connect Excel and internal systems, build indicators and publish dashboards for management.
Level: Intermediate and advanced12 hours
Artificial intelligence at workNew
Write, summarise, analyse and automate with AI assistants, with clear rules for confidential data.
Level: All levels6 hours
Leading teams
Setting direction, delegating, following up on results, difficult conversations and meetings that end in decisions.
Level: Managers and supervisors12 hours
Professional communication
Public speaking, clear emails and reports, presenting proposals and communicating with clients.
Level: All levels9 hours
English for work
English applied to work: email, meetings, calls, presentations and the technical vocabulary of your field.
Level: Beginner to advanced40 hours per level
Customer service on WhatsApp and social media
Answering fast and well, organising conversations, using automatic replies and handling complaints.
Level: All levels6 hours
Safe use of technology
Passwords, two-step authentication, phishing and protecting client data, with real simulations.
Level: All levels3 hours
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We also run closed classes for a single company, with the schedule and the contents agreed with you.
The programmes
Office technologies
Word, Excel, PowerPoint, email and collaboration tools, in in-person sessions adapted to each team’s role.
Who it is for
Administrative, sales and management teams that work every day with documents, spreadsheets and email.
Format
In person, at your premises or ours, in groups of up to 12. Also available on the e-learning platform.
Duration
2 to 4 sessions of 3 hours, per level.
Contents
Word: documents, templates and review
Excel: formulas, pivot tables and dashboards
PowerPoint: clear presentations
Email and calendar: organisation and good practice
Collaboration tools: sharing, versions and meetings
How to use AI assistants in daily work: writing, analysing, summarising and automating. From management to customer service, with exercises on your company’s own cases.
Who it is for
Management, sales, administrative and customer-service teams that want to use AI assistants with judgement.
Format
Hands-on workshop, in person or online, with your company’s cases. Also on the e-learning platform.
Duration
2 sessions of 3 hours, with follow-up for 1 month.
Contents
How AI assistants work and where they help
Writing, summarising and analysing documents with AI
Automating repetitive tasks
Handling confidential data
Cases by area: sales, customer service, management, finance
